At Lumiq, we strive to provide you with the best possible experience. If you are not satisfied with your purchase, we offer the following refund policy:
Eligibility: To be eligible for a refund, you must request it within 7 days of your purchase date.
Reasons for Refund: Refunds may be issued for the following reasons:
Technical issues that prevent you from accessing or using our software.
Dissatisfaction with the features or functionality of our software.
Duplicate or accidental purchases.
Refund Process: To request a refund, please contact our customer support team with your purchase details and reason for refund. Refunds will be processed within 7 business days and credited back to the original payment method.
Non-Refundable Items: Certain items are non-refundable, including:
Subscription fees for periods already used.
Products purchased through third-party vendors.
Dispute Resolution: If you believe you are entitled to a refund but have not received one, please contact us to resolve the issue amicably.